How best could you define your ideal customer and target the right audience? Here are the key factors to consider in the process of defining your ideal customer.
How do you exceed customer expectations with every interaction? This infographic explains everything you need to know about customer experience management
Do you know how to increase customer retention through social media? This infographic highlights the importance of social media in customer retention. It offers a great deal of data and some really good insights and tips.
Who are your customers? What do you know about your business customers? The infographic below showcases top 7 most essential things you should know about your customers
Do you know what customers really want? Here are top 5 most essential things that attract customers to your business. What makes customers buy from your business...
Customer service is important to business success. But how can businesses get their customer service right for better results? Best Customer Service tips that work
Essential sales strategy that will increase your business sales. How to easily make more sales in a competitive market. Effective sales strategy for small business.
Customer service skills are essential to keep loyal customers and acquire new customers. This infographic showcases top 10 customer service skills entrepreneurs should have.
How can you easily exceed customer expectations and grow your business? Below are some tips on how to exceed customer expectations and achieve rapid growth along the way.
Mecommerce is all about understanding what shoppers want. The infographic below offers a starter guide to meCommerce and highlights why personalisation of experiences is no longer an extra, but an expectation.
Sales CRM and lead management solutions help business manage sales and pipelines. Most of these tools also help in marketing as well as customer relationship management (CRM)